Thank you for choosing Invitation Signature. Here's how we handle shipping:

• Upon placing your order, you'll receive a confirmation email with your order details.
• If your order includes personalized items and all necessary information is provided, we'll prepare your customized product within 12 hours.
• Once the personalized product is ready, we'll send you a digital proof for your approval. Please review and confirm your approval within 24 hours for printing to proceed.
• After receiving your approval, we'll proceed with printing your personalized item, which typically takes 1-2 business days.
• Your order will then be carefully packaged and prepared for shipment.
• Within 1-2 business days after printing, your package will be handed over to our shipping partner. You'll receive a shipping confirmation email with tracking details once your order is dispatched.
• Delivery times vary based on your location, generally within 3 to 7 business days from the date of dispatch.

Please note that delivery times are estimates and may vary due to external factors.

If you have any questions or need assistance regarding your order or shipping, please contact our customer support team. We're here to help!

Thank you for shopping with Invitation Signature. We appreciate your business!

Your satisfaction is our priority. If you're not satisfied with any of the products you've purchased, don't worry! You have 30 days to return it.

Return Conditions:

• The items you wish to return must be unused and in their original packaging.
• You can request a return within 30 days of receiving the product.
• Please contact us to initiate the return process and we'll provide you with return instructions.

Return Process:

• Once your return request is approved, we'll send you a return label and instructions.
• Please allow a few business days for the returned items to be inspected and the return process to be completed.

Exceptions:

• Personalized or custom order items cannot be returned.

Contact Information:

If you have any questions or concerns, feel free to contact us. Our customer service team will be happy to assist you.